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Setup: Step 1 of 3

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Welcome to the OnlineCourier.co.za Portal

Install the app

Click the button below to install the app in Shopify:

Install to Shopify
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Setup: Step 2 of 3

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Signup application for Online Courier

Please enter all your store and contact details so that Internet Express can start the approval process.

Your application will be personally handled by our onboarding team to determine the correct rate card for your store, and to initiate your account connection.

Client Details

Website

Shipper Address

Service Type

Insurance

Packaging

Type Of Goods



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Setup: Step 3 of 3

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Document submission

Please download and submit these final documents so that we take your account live

Note:Your account will remain in "test" mode until we have processed these documents:

Your completed forms can be emailed to support@onlinecourier.co.za

FREIGHTGUARD TERMS and CONDITIONS for Internet Express - Sep 2021.pdf Internet Express - Terms and Conditions.pdf Internet Express - Credit Application - Active - Blank.pdf Internet Express Domestic Standard Rate Card effective 01 July 2022.pdf Internet Express International Countries, Destinations and Zones effecti....pdf Internet Express International Courier Documents effective 01 July 2022.pdf

Please remember to email these forms to support@onlinecourier.co.za so that we can take your account "live"

Start Testing
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Services

Select the services that should be available for your customers

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Welcome to the OnlineCourier.co.za Client Administration Site

Steps to setup the Shopify App

  1. Go to Shopify and install the app in your store (or go to https://apps.shopify.com/online-courier-v2)

  2. Submit the signup application for Online Courier

  3. Go live by sending us the required financial documentation

Testing

  1. Once the the app has been installed in the Shopify store. Go to the "Online Courier InternetExpress" app settings page. You will be redirected to the Online Courier admin portal and automatically logged in.
  2. Go to your online store, add a product to your cart, and proceed to checkout.
  3. Enter a South African based delivery address on the shipping method step (be sure to provide the correct postal code)
  4. A list of delivery quotes should appear on the payment method step

Troubleshooting

  1. Make sure your store's address location is set

    https://admin.shopify.com/store//settings/locations

  2. Make sure you have no conflicting rates

    e.g. remove any "Free" Standard rates

    https://admin.shopify.com/store//settings/shipping

  3. Make sure that the Online Courier app services are enabled

    • In your store, go to Shipping and delivery
    • Click "Manage" under the "General shipping rates" section
    • Under the section "Shipping zones", find "Online Courier for Internet Express - Shipping Rate Provider (Rates provided by app)"
    • Click "Edit Rate" by first clicking the "..."
    • Make sure the services you want to offer are ticked (blue checkbox)
    • Click "Done"
    • Click "Save" (top right)
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